Frequently Asked Questions
Below is a list of answers to Frequently Asked Questions about most of the services. If your question isn’t answered in any of the below, please feel free to contact us and we’ll be happy to help with your query.
Place Order Online
Please select the services required and place order online 24/7. Our services can be ordered individually or as a combined Bundle Package. Prefer to place order over the phone? please call us FREE at 0800 048 7474.
Assessment Survey Booked
Once you placed order online, our customer support team will get in touch with you to arrange a suitable date and time to carry out the assessment survey for each service ordered, according to your suitability.
Certificates will be issued digitally for each service ordered and sent to you by email, within 48 hours of Assessor’s visit. Being an online customer, you will also be able to download your certificates from your online account with us.