FAQs

/FAQs

Frequently Asked Questions

Below is a list of answers to Frequently Asked Questions about most of the services. If your question isn’t answered in any of the below, please feel free to contact us and we’ll be happy to help with your query.

Who requires an EPC?

As of the 21st May 2010, if you decide to place your property on the market for sale or rent in the UK you will need to purchase an EPC. This includes both residential and commercial properties. Since April 2018 it is also a legal requirement for the EPC rating to be a minimum of an ‘E’ rating in order for that property to be let to a tenant.

Who is responsible for obtaining an EPC?

Can I market or rent the property before I receive the EPC?

Can An EPC Fail?

How do I order my EPC?

Place Order Online

Please select the services required and place order online 24/7. Our services can be ordered individually or as a combined Bundle Package. Prefer to place order over the phone? please call us FREE at 0800 048 7474.

Assessment Survey Booked

Once you placed order online, our customer support team will get in touch with you to arrange a suitable date and time to carry out the assessment survey for each service ordered, according to your suitability.

Certificates Issued

Certificates will be issued digitally for each service ordered and sent to you by email, within 48 hours of Assessor’s visit. Being an online customer, you will also be able to download your certificates from your online account with us.

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